Terms of Service

Welcome to RankPorto ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the RankPorto platform, including our website, dashboard, APIs, and all related services (collectively, the "Service").

By creating an account, clicking "I Agree," or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

These Terms apply to all visitors, users, and others who access or use the Service ("Users"). RankPorto reserves the right to update or modify these Terms at any time. Continued use of the Service after any such changes constitutes your acceptance of the new Terms.

RankPorto grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business or personal purposes in accordance with these Terms.

You agree to use the Service only for lawful purposes and in a manner consistent with all applicable local, national, and international laws, regulations, and rules. Specifically, you agree that:

• You will not use the Service in any way that violates any applicable law or regulation, including but not limited to data protection, intellectual property, and privacy laws.
• You will not attempt to interfere with, compromise, or disrupt the integrity, performance, or security of the Service or the data contained therein.
• You will not use automated means (including bots, crawlers, or scrapers) to access or extract data from the Service beyond what is permitted through our official API.
• You will not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
• You will not impersonate another person or entity, or falsely represent your affiliation with any person or entity.
• You will not use the Service to transmit unsolicited communications (spam) or engage in any conduct that restricts or inhibits any other user from using or enjoying the Service.

To access certain features of the Service, you must register for an account. When creating your account, you agree to provide accurate, current, and complete information and to keep this information updated throughout the duration of your use of the Service.

Account security is your responsibility. You are solely responsible for:

• Maintaining the confidentiality of your login credentials (username, password, and any other authentication factors).
• All activities that occur under your account, whether or not you authorized them.
• Immediately notifying RankPorto at security@rankporto.com if you suspect any unauthorized use of your account or any other security breach.
• Ensuring that you log out of your account at the end of each session, particularly when using shared or public devices.

RankPorto cannot and will not be liable for any loss or damage arising from your failure to maintain the security of your account. You may not share your account credentials with third parties or allow multiple individuals to access the Service through a single account, unless expressly permitted under your subscription plan.

RankPorto integrates with third-party platforms — including but not limited to Google Search Console and Google Analytics 4 (GA4) — to deliver SEO reporting and analytics features. These integrations are optional and require your voluntary, explicit authorization through the respective third-party OAuth authentication flows.

By connecting a third-party account to RankPorto, you agree to the following:

• You authorize RankPorto to access, retrieve, and process data from your connected accounts solely to the extent necessary to provide the Service.
• RankPorto will access your data only with the permissions you expressly grant and will not use your data for any purpose beyond what is described in these Terms and our Privacy Policy.
• RankPorto complies with the Google API Services User Data Policy, including the Limited Use requirements. Data obtained from Google APIs will not be used for serving advertisements, sold to third parties, or used for any purpose unrelated to improving user-facing features of the Service.
• You may disconnect any third-party integration at any time via your account settings. Upon disconnection, RankPorto will cease retrieving new data from that integration.
• You represent and warrant that you have the right and authority to grant RankPorto access to the data you connect through these integrations.

You retain full ownership of all data in your connected accounts. RankPorto does not claim any intellectual property rights over your data.

In addition to the general use requirements set out in Section 2, the following specific prohibitions apply to your use of the Service. You agree that you will NOT:

• Engage in illegal activity: Use the Service in furtherance of any illegal activity, including fraud, identity theft, phishing, money laundering, or any violation of applicable laws.
• Abuse scraping or automated access: Use any scraping, crawling, or automated data extraction tools against the RankPorto platform itself without explicit written permission from RankPorto.
• Misuse third-party data: Use data accessed through third-party integrations (such as Google Search Console data) in ways that violate the terms of service of those third-party platforms, or in ways that exceed the scope of the permissions you granted.
• Circumvent access controls: Attempt to bypass, disable, or interfere with any security features, rate limits, or access controls of the Service.
• Resell or redistribute the Service: Resell, sublicense, or distribute access to the Service or its output without RankPorto's explicit prior written consent, except as permitted under an applicable reseller or agency agreement.
• Harm others: Use the Service to harass, abuse, stalk, threaten, defame, or otherwise violate the legal rights of any third party.
• Upload harmful content: Introduce viruses, malware, or any other malicious code or harmful data into the Service.

RankPorto reserves the right, at its sole discretion, to determine whether any use of the Service violates these acceptable use policies and to take any appropriate action, including warning, suspending, or terminating the offending account.

Access to RankPorto's paid features is provided on a subscription basis. By subscribing to a paid plan, you agree to the following payment terms:

• Billing cycle: Subscriptions are billed on a recurring basis (monthly or annually, depending on your selected plan). Your subscription will automatically renew at the end of each billing period unless you cancel it before the renewal date.
• Payment method: You agree to provide valid and current payment information. RankPorto uses secure third-party payment processors and does not store your full payment card details on its servers.
• Price changes: RankPorto reserves the right to change subscription pricing at any time. We will provide at least 30 days' notice before any price increase takes effect for existing subscribers.
• Taxes: Subscription prices may be subject to applicable taxes depending on your location. You are responsible for paying all applicable taxes.

Refund Policy: All subscription fees are generally non-refundable. However, RankPorto may, at its sole discretion, consider refund requests in the following circumstances:

• A refund request is submitted within 7 days of the initial subscription purchase (not renewals), and you have not made substantial use of the paid features.
• There is a documented technical issue on RankPorto's end that prevented you from accessing the Service during a material portion of your billing period.

To request a refund or to cancel your subscription, contact our support team at billing@rankporto.com.

Either party may terminate the agreement formed by these Terms at any time.

Termination by you: You may close your account at any time by accessing your account settings or by contacting us at support@rankporto.com. Termination does not entitle you to any refund unless you qualify under the refund conditions described in Section 6.

Termination or suspension by RankPorto: RankPorto reserves the right to suspend, restrict, or terminate your access to the Service, with or without prior notice, if:

• You breach any provision of these Terms, including but not limited to the Acceptable Use Policy in Section 5.
• RankPorto is required to do so by applicable law or a legal order from a competent authority.
• Your use of the Service poses a security risk or could cause harm to the Service, other users, or third parties.
• Your account has been inactive for an extended period of time (we will provide reasonable notice before any such action).
• You fail to pay any amounts due under your subscription plan.

Effect of termination: Upon termination of your account, your right to access and use the Service will immediately cease. RankPorto may delete your account data in accordance with our data retention policies and Privacy Policy. Sections of these Terms that by their nature should survive termination (including Sections 8 and 11) will continue to apply.

Disclaimer of warranties: The Service is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. RankPorto expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

RankPorto does not warrant that:

• The Service will be uninterrupted, error-free, or secure at all times.
• Any errors or defects in the Service will be corrected.
• The results obtained from using the Service will be accurate, reliable, or meet your expectations.
• The Service or the servers that make it available are free of viruses or other harmful components.

In no event shall RankPorto's total aggregate liability to you for all claims arising out of or related to these Terms or the Service exceed the greater of (a) the total amount paid by you to RankPorto in the twelve (12) months preceding the claim, or (b) USD $100.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for consequential or incidental damages, so certain limitations above may not apply to you.

Your privacy is important to us. Our collection, use, and sharing of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the practices described in our Privacy Policy.

Key aspects of how we handle your data are described in our Privacy Policy, including:

• What personal data we collect and why.
• How we use and store your data.
• Your rights regarding your personal data, including access, correction, and deletion.
• How we handle data from Google integrations (Search Console, GA4).
• Data retention and deletion practices.

Please read our Privacy Policy carefully. If you have any questions about how we handle your data, contact us at privacy@rankporto.com.

RankPorto reserves the right to update, modify, or replace these Terms at any time at its sole discretion. We will determine whether changes are material or non-material and handle notification accordingly:

• Material changes: For significant changes that affect your rights or obligations, we will provide at least 14 days' advance notice via email to the address associated with your account, or by posting a prominent notice within the Service. The updated Terms will indicate the effective date at the top of the document.
• Non-material changes: Minor updates (such as corrections of typographical errors or clarifications that do not change the substance of the Terms) may be made at any time without prior notice.

We encourage you to review these Terms periodically. The most current version of the Terms will always be available at rankporto.com/terms-of-service.

These Terms and any dispute or claim arising out of or in connection with them — including their formation, validity, enforceability, or breach — shall be governed by and construed in accordance with the laws of [Jurisdiction — e.g., the Republic of Indonesia / the State of Delaware, USA], without regard to its conflict of law provisions.

Any disputes arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in [City, Country/State — e.g., Jakarta, Indonesia / Wilmington, Delaware, USA]. You hereby consent to the personal jurisdiction of such courts and waive any objection to the exercise of jurisdiction over you by such courts.

Dispute resolution: Before initiating formal legal proceedings, we encourage you to contact us first at legal@rankporto.com to attempt to resolve any dispute informally. We will make a good-faith effort to resolve your concern within 30 days of receiving your written notice.

If you have any questions, concerns, or requests regarding these Terms of Service or your use of the RankPorto platform, please don't hesitate to reach out to us through any of the following channels:

We aim to respond to all inquiries within 2 business days. For urgent matters, please indicate "URGENT" in your email subject line.